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USD 0.0 - 0.0 / hr
27 applicants
posted 12 days ago

Job Description

The Customer Service Representative III position is responsible for providing exceptional member sales and service experiences and meeting/exceeding aggressive sales and service performance objectives in a fast paced, dynamic contact center environment. Responsibilities include delivering energetic service through multiple media types; telephone, emails and chat. Sales and service responsibilities include identifying opportunities to sell credit union products; meeting/exceeding aggressive sales, cross-sell and funding goals; providing prompt, accurate and courteous responses to members; making financial recommendations; processing various transactions; effectively educating members on Chartway’s products and services.

Qualifications include a high school education or equivalent GED, and two to three years of sales and customer service preferably in a financial institution contact/call center environment.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration. 

Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.

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